Published December 3, 2024 in Category

Boosting Membership Growth:
Retention Tactics for Gyms & Martial Arts Schools with Zivvy

Retention is one of the biggest challenges for gyms and martial arts schools alike. Losing members after their initial signup can drastically impact growth, but there’s a solution. With the right strategies and support from Zivvy OS, you can keep your members longer, increase engagement, and ultimately, grow your business. In this guide, we’ll cover essential retention tactics and Zivvy OS features that make member retention a breeze.

Understanding the Importance of Retention

A gym or martial arts studio office scene showing a detailed digital dashboard with lead follow-up and conversion statistics, illustrating lead management and trial conversion strategies.

Retention is more than just keeping members on the books—it's about building lasting relationships that help your business thrive. A high churn rate can stall growth and prevent you from reaching your goals. For gyms and martial arts schools, members are like family, and cultivating that sense of belonging is crucial.

With Zivvy OS, you can monitor attendance trends and use automation tools that keep members engaged from day one. For example, tracking missed classes can trigger friendly follow-up messages, encouraging members to get back in and keep progressing. When you’re proactive about retention, you create a community that members want to stick with, which fuels steady growth.

Leveraging Zivvy OS to Enhance Member Engagement

One of the biggest advantages of using Zivvy OS is the automation and personalization features that make member engagement seamless. Retaining members starts with making every touchpoint personal and relevant. Here’s how Zivvy helps:

Automated Follow-Ups: Send personalized messages to members who have missed classes, congratulating them on milestones and encouraging them to stay on track.
Engagement Milestones: Recognize achievements with automated rewards when members reach specific milestones, like their 10th, 20th, or 50th class. Small recognitions keep motivation high.
Billing Follow Up and Membership Renewals: Use Zivvy OS to automatically notify members of upcoming billing dates and offer special promotions for early renewals, reducing the risk of cancellations
Gym or martial arts studio team meeting on the gym floor, discussing retention strategies and growth goals.

Creating a Community and Exclusive Benefits

Community is a powerful retention tool. Members are more likely to stay when they feel they’re part of a larger community. Zivvy OS helps you foster this sense of connection by facilitating communication, group activities, and exclusive member benefits.

Consider setting up exclusive in-app groups for members to share progress, encourage each other, and connect. Host virtual meet-ups or member-only workshops that showcase new techniques or fitness insights. With Zivvy OS, you can send automated reminders and RSVP invites, making event planning a breeze.

Moreover, offering exclusive perks like free gear or discount days for loyal members reinforces their commitment. When you show members that they’re valued beyond their monthly payment, they’re more likely to stay for the long haul.

Retaining members is about more than just avoiding churn -

It's about creating value, fostering community, and building loyalty. With Zivvy, you have all the tools to keep your members engaged and motivated, so they become lifelong supporters. Implement these strategies to boost retention, and watch your gym or martial arts school grow stronger than ever.

Get started today with Zivvy

Discover how Zivvy can transform your gym or martial arts studio with tools designed for growth, retention, and efficiency. See Zivvy in action and learn how it can streamline operations, enhance member engagement, and drive revenue growth.

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About Scott Dolloff

He is the founder of Zivvy.  With over 3 decades in the professional side of the membership-based businesses he has helped over 6,000 owners, coaches, instructors, and others grow their membership and reach their business and personal goals.

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